Your first visit
What to expect, at your door or at a hub.
How long it takes
About an hour. At home, your therapist calls the day before with an arrival time. At a hub, we send the address and where to park.
What to have ready
Comfortable clothes, the shoes you wear every day, a list of your medicines and your plan card. At home, a chair with arms and a clear stretch of floor.
Who can be there
Anyone you choose. Family members often sit in, and one who lives far away can join by phone or video.
What happens
Your therapist listens, looks at how you move and walk, tries a few exercises with you and explains what they find in plain words.
What you keep
A written plan in large print: your goals, your exercises and when the next visit will be.
What we may ask your doctor
With your permission, we send your doctor a note. Medicare asks a doctor or another provider to sign off on your plan of care.
Prefer to come in?
A hub has the space and the equipment: a gym, treatment tables and a staircase. At home, your therapist works with your rooms as they are, and you do not need to move furniture or tidy up.
It helps to have
Comfortable clothes and shoes you can exercise in
At home, a clear walkway between the chair and the door
Your usual walker or cane within reach
Ready for a first visit?
We check your benefits first and call you with what we find.